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Gilbert Brown, Lynn Dickey
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Public Seminars

  • Simplifying Sales

  • Getting Results

  • Customer Service For Everyone

  • Workload Management

  • Dealing With Difficult People/Customers

  • Train the Trainer

  • Speak Up!

  • Coaching For Results

  • Creating Group Synergy

  • Mastering the Art of Hiring

  • Effective Leadership

  • Dynamic Sales & Marketing

  • Successful Selling

  • Stress Management

  • Team Based Problem Solving

  • Working Through Change

  • Powerful Words

  • Personal Careet Development

  • Assertive Interpersonal Skills

  • Motivating & Retaining Employees

We use an eight-step process in our learning experience to assure learning sticks.  We offer a full-day seminar with a limited number of participants to encourage an inter-active learning setting.  We then have six weeks of follow-up with each participant.  This is the time that we focus on the individual needs of each participant.  We help them to change actions and behaviors and apply the principles they have learned in their work environment.  After the six weeks, we get back together with the original group for a four-hour summary session.  The follow-up and summary session are all included in the price of the public seminars.